Privacy Policy

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1. Introduction

Welcome to Goshen E-Learning Institute (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.goshenelearning.com), use our online learning platforms, or communicate with us through any of our digital channels.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

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2. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information

When you register or interact with us, we may collect:

Full name

Email address

Phone number

Date of birth (optional)

Payment details (for course or tuition fees)

Login credentials (username and password)

b. Non-Personal Information

We may collect:

Browser type and version

Device type and operating system

IP address and general location

Pages visited, time spent, and referral sources

c. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings.

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3. How We Use Your Information

We use the collected information to:

Register and manage student accounts

Provide, personalize, and improve learning services

Communicate updates, schedules, and promotions

Process payments securely

Offer customer support and respond to inquiries

Maintain security and prevent fraudulent activity

Comply with legal or regulatory requirements

 

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4. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your data only with:

Service providers (for hosting, payment processing, or communication tools)

Teachers and staff (for educational and administrative purposes)

Legal or regulatory authorities (when required by law)

All third-party partners are required to handle your data in accordance with this Privacy Policy and applicable privacy laws.

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5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

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6. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or alteration. While we strive for full security, please note that no digital system can guarantee 100% protection.

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7. International Data Transfers

Goshen E-Learning Institute operates in Cambodia, Australia, and Hong Kong. By using our services, you acknowledge that your information may be transferred and processed in these regions, where data protection laws may differ.

We ensure all data transfers are handled with a high level of security and in compliance with applicable laws.

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8. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Opt out of promotional communications by clicking “unsubscribe” in our emails

To exercise your rights, please contact us at the email below.

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9. Children’s Privacy

Our services are designed for learners aged 13 and above. If we discover that we have collected data from a child under 13 without parental consent, we will promptly delete such information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with an updated “Effective Date.” Continued use of our services after changes are posted means you accept the revised policy.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: info@goshenelearning.com
🌐 Website: www.goshenelearning.com
🌍 Locations: Australia / Canada / Hong Kong / Cambodia